Islandic Sweaters

FAQ

Do you offer free shipping?

We offer free shipping for all orders within the Netherlands and Belgium.
Delivery partners:Your order will be delivered safely and securely by our partner Royal Mail

Can I cancel or change my order?

Please contact us as soon as possible if you want to make changes to your order. We will do our best to accommodate your request.

Do you have a return period?

You can register items with us within 30 days of receipt to our customer service department for return.

Can I track my order?

Once your order has been processed and shipped, you will receive a tracking number by e-mail. You can also track your order directly on our website via our ‘Track order’ page.

Our customer service is available Monday to Friday from 9am-6pm and Saturday 12pm-17pmAverage response time: 4h

Free shipping

Free insured delivery (incl. Track & Trace)

30-day returns

Not satisfied? Get your money back.

12.725+ satisfied customers

Your reliable partner for stylish & trendy fashion.

Secure checkout

You can pay 100% securely with Credit Card, ShopPay, Apple Pay and Google Pay